AI-powered marketplace operations for Southeast Asia
Your AI Shopkeeper for marketplace commerce.
Understands your business. Does the work. Checks with you before anything goes live.
Works across Shopee, Lazada, TikTok Shop, Shopify, Zalora, Amazon and eBay.
Ready for marketplaces today, and AI shopping assistants tomorrow.
OmniCommerce workspace
Merchant goal
“Grow smart-lighting sales in Malaysia while protecting a 30% margin.”
AI Shopkeeper at work
Compared with 14 competing listings
Pricing
MY market
Margin below 30% target on Lazada
Pricing
2 products
Local-language listings ready
Listing
Shopee · Lazada
Stock matched across stores
Inventory
2 stores
Revised pricing ready for your approval
Approve changes- Live merchant pilots
- Up to 95% faster listing preparation
- Shopee and Lazada publishing live
The problem
Selling on more marketplaces piles on work faster than it grows sales.
Every new product, marketplace and country means more listings to write, prices to set, stock to check and people to chase.
- 01
Teams repeat the same listing and content work across seller centres.
- 02
Prices and promotions get set without knowing the real profit on each product.
- 03
Selling in a new country means new languages, new marketplace rules and new local regulations.
500 products × 3 marketplaces × 3 countries
= 4,500
listing combinations to keep correct - by hand.
Today
catalogue_FINAL_v7.xlsx
Shopee Seller Centre
Lazada Seller Center
TikTok Shop
Agency · chat
Which file is final - v6 or v7?
resending the sheet again…
Margin check · manual
SRP 89.90 − fees − shipping…
margin ≈ 22%? 26%?
- A spreadsheet holding the real catalogue
- Three seller centres open at once
- Agency chat threads for content
- Margin checked by hand, after the fact
With OmniCommerce
“Launch the spring range in Malaysia at a 30% margin.”
- Listings prepared for each marketplace
- Prices checked against competitors
- Profit checked before anything goes live
One goal. The work handled for you.
From a business goal to changes you approve.
AI specialists for product content, pricing, profit and marketplace rules work on it together. You review everything before it goes live.
Example objective
“Grow smart-lighting sales in Malaysia while protecting a 30% margin.”
OmniCommerce workspace
1 / 5
Understand the products
Reads your photos, product spreadsheets and product details.
Projects
Give every priority an owner.
Set up an ongoing project, give it a Project Manager, and tell it how you like things done and what it must never do.
Event
When
Profit drops below your minimum
Your Shopkeeper
Flags the affected products and suggests new prices before you sell at a loss.
Event
When
A listing gets rejected on Shopee
Your Shopkeeper
Reads why it was rejected, fixes the product details and resubmits. You just approve.
Scheduled
When
Every Monday, 9:00 am
Your Shopkeeper
Sends a short performance summary with suggested next steps, ready to go.
Project Manager
Or give it a goal
“Grow lighting sales in Malaysia”
A Project Manager runs your playbooks, brings in the right specialists, remembers what worked and reports back every week.
Runs your playbooks
- Margin guard
- Listing fixer
- Weekly review
Works as independently as you allow. Every action still waits for your approval.
Beyond the buttons
No button for it? Just ask.
Your AI Shopkeeper has its own secure computer. It can work through your spreadsheets, sign in to Seller Centre for you and build simple pages for your business. No tech skills needed.
Builds your own dashboards
You ask
“Make me a page that shows today's sales by brand, Shopee vs Lazada.”
Your Shopkeeper
It builds the page on your live numbers and gives you a private link. Ask for changes any time, or go back to an earlier version.
Chat with your own dashboards
You ask
“Show me the stock view and filter it to low-stock products.”
Your Shopkeeper
Your dashboard's assistant understands the page you're using and can change views or filters through the actions you connect.
Answers shoppers on your website
You ask
“Add a support chat to my Shopify store, in our colours.”
Your Shopkeeper
Choose an agent, customize the chat and paste its embed code into your website. Open it as a floating window, sidebar or full-page chat, with the tools configured on that agent.
Works through your files
You ask
“Here's my supplier's new price list. Update my costs.”
Your Shopkeeper
It opens the spreadsheet, tidies the messy rows, matches each one to your products and updates your costs.
Signs in to Seller Centre
You ask
“Pull last month's shop performance from Seller Centre.”
Your Shopkeeper
Using your saved login, it signs in and brings the numbers back for you. No exports, no copy and paste.
Follows your house rules
You ask
“Always mention our 2-year warranty. Never call anything ‘cheap’.”
Your Shopkeeper
Write your rules once. Every listing it writes from then on follows them.
Every job runs on its own private, secure computer. Your pages stay private unless you choose to share them.
Custom pages, the secure computer and public website chat are included in Enterprise. Assistant chat for your own applications is available on every plan.
What your AI Shopkeeper does
Five jobs. One shared understanding of your business.
Price against competitors
One shared view of your business
- Products
- Prices
- Stock
- Store policies
- Margins
- Your limits
Everything works from the same information: a price change knows your minimum margin, a listing knows how much stock you have.
Real work, handled
The jobs that eat up your week, taken care of.
Beyond listing and pricing, OmniCommerce handles the day-to-day work of running stores across several marketplaces.
Payouts & fees
“This payout looks short. Where did the money go?”
Every payout is broken down by order, fee and refund and matched to your bank statement, so you can see exactly what each marketplace deducted.
Sales insights
“What actually made money last week?”
Sales, ads, traffic and live-stream results from every store in one view, with the profit behind each product.
Campaigns & vouchers
“11.11 is two weeks away and nothing is set up.”
Plan the sale on one calendar, set up vouchers, free shipping and early-bird prices, and prices switch back on their own when it ends.
Stock planning
“We ran out of our best-seller. Again.”
Sales forecasts and low-stock alerts tell you what to reorder and when, across every warehouse and store.
Reviews & customer chats
“Forty new reviews and a pile of WhatsApp messages.”
Replies are drafted for your Shopee and Lazada reviews and WhatsApp chats. Approve them one by one, or let it answer routine WhatsApp questions on its own.
Recommended by AI
“When shoppers ask ChatGPT what to buy, does it pick us?”
See how often ChatGPT, Gemini and Perplexity recommend your products compared with competitors, and what to fix so they pick you more.
Works with the systems you already use
- Microsoft Dynamics 365
- Odoo
- Xero
- EPOS
Connect your accounting and stock systems instead of re-typing orders and stock levels.
Built for Southeast Asia
Made for each market, not just translated.
OmniCommerce adapts your listings to each country's marketplaces, languages, shopping habits and local rules.
One product, three markets
Singapore
SGD- English copy
- Brand and quality emphasis
- SGD price
Malaysia
MYR- Local-language support
- Halal and SIRIM fields where relevant
- MYR price
Thailand
THB- Written the way Thai shoppers search
- Product details in each marketplace's format
- THB price
Fits each marketplace's format
Local languages
Local rules covered
- ShopeeLive
- LazadaLive
- TikTok ShopLive
- ShopifyLive
- WhatsAppLive
- ZaloraNew
- AmazonNew
- eBayNew
Shopping is changing
Get found by shoppers, and by the AI assistants they ask.
The same product information that runs your stores also helps AI assistants understand and recommend your products.
Marketplaces
Today- Shopee
- Lazada
- TikTok Shop
- Shopify
- Zalora
- Amazon
- eBay
Publish · Price · Promote · Operate
AI shopping
Emerging- AI assistants like ChatGPT
- Shopping chatbots
- AI that buys for shoppers
- New channels as they appear
Get recommended · Answer questions · Make offers · Take orders
One place to run your business, on today's marketplaces and on AI shopping as it grows.
What merchants are saying
“I'm astonished. I've been exposed to a lot of tools, but seeing it start from nothing and produce this output is genuinely different.”
Built by people who have run marketplace stores and built AI products.
The founders have run marketplace businesses in Southeast Asia, sold cross-border and built AI products that scale.
How we handle your data
- Nothing goes live without your approval.
- Your data is encrypted when stored and when sent.
- Your data is kept separate, and you choose who on your team sees what.
- Your data is never used to train AI models shared with anyone else.
Spend less time managing marketplaces. Spend more time growing.
See how your AI Shopkeeper lists, prices, promotes and runs the day-to-day across every marketplace you sell on.
Live merchant pilots across Southeast Asia.
Ready for marketplaces today, and AI shopping assistants tomorrow.
